Writing
Thoughts on building software that lasts, AI that actually helps, and lessons from 30 years of production code.
2024
I Managed 588 People From a Single Dashboard (Here's How)
How a well-designed system replaced chaos with clarity - managing hundreds of field staff through software instead of spreadsheets.
Why I Chose Boring Technology (And It Saved Me Millions)
The strategic value of choosing stable, proven technology over trendy alternatives - and why boring wins long-term.
What 'Zero Contract Losses in 12 Years' Actually Required
The systems, decisions, and discipline behind maintaining perfect client retention for over a decade.
What $12M in Annual Revenue Actually Means
The reality of running a $12M/year business - where the money goes, what it costs, and what's left over.
20 Years, 99.9% Uptime: What That Actually Took
The architecture decisions, operational discipline, and unglamorous work behind two decades of near-perfect uptime.